Renewal &
Rejuvenation Toner Pads
Fade dark spots, smooth texture, and hydrate — daily or as a 15-min mask.
$59.99
$119.98
BUY NOW
Frequently Asked Questions
SEARCH OUR FAQ
General
How do I make sure I’m buying authentic JiYu?
JiYu products are sold exclusively through jiyuskin.com, Amazon (sold by JiYu Skincare), and TikTok Shop (@jiyuskin). Any other website, third-party seller, or social store claiming to sell JiYu is unauthorized and not affiliated with JiYu in any way.
Unauthorized sellers operate entirely outside our supply chain, which means we have no visibility into what is actually in those products, how they’ve been stored, or whether they meet any safety standard. If you’re unsure whether a seller is legitimate, contact us at [email protected] before purchasing.
What makes JiYu different from other skincare brands?
Most K-beauty brands are built around hydration and barrier support. JiYu goes further. We combine Korean formulation precision with longevity-based ingredients that work at the cellular level to repair, rebuild, and extend healthy skin function.
Where are JiYu products made?
Every JiYu product is formulated and manufactured in South Korea at partner facilities operating at the highest standard in the global skincare industry. We manufacture exclusively in South Korea because there is no higher standard anywhere in the world for what we’re building.
Are JiYu products suitable for sensitive skin?
Yes. Our formulas are designed to be gentle. If you’re reactive, we always suggest a patch test first.
How soon can I expect to see results?
Most customers notice healthier glow and smoother texture within 1-2 weeks. Dark spots and fine lines continue to improve with consistent use over 4-8 weeks.
What safety and quality standards do JiYu products meet?
Every JiYu product goes through multiple layers of testing before it ever reaches you. Our manufacturing partners operate under full CGMP, ISO 9001, ISO 14001, ISO 22716 cosmetics GMP certification, ECOCERT, and quality control protocols that meet both Korean MFDS and U.S. FDA cosmetic requirements.
Is JiYu a K-beauty brand?
Yes — in every way that matters. JiYu was built on Korean skincare science, formulated by Korean researchers and manufactured in South Korea at one of the world’s leading cosmetic facilities.
What are longevity-based ingredients and why do they matter?
Longevity-based ingredients come from longevity medicine research, the science of what keeps cells healthy, functional, and resilient over time. They support how skin repairs, regenerates, and ages from within, which means results compound instead of fading quickly.
Usage
How do I use the Toning Polish Pads?
After cleansing, swipe one pad gently across the face and neck, avoiding the eye area. Do not rinse — let the essence absorb, then follow with serum and moisturizer/SPF.
How often should I use them?
Use twice daily — morning and night — for best results.
Should I rinse after using the pads?
No. Leave the essence on to fully absorb.
Can I use the pads with my current skincare routine?
Absolutely. They’re designed to fit seamlessly with your routine.
What step of my skincare routine should they be used in?
Right after cleansing and before serums, moisturizer, and SPF.
How long does one jar last?
Each jar contains 100 pads.
- Twice daily (2 pads/day): about 50 days
- Once daily (1 pad/day): about 100 days
Can I use the pads before applying makeup?
Yes — the essence leaves skin smooth, hydrated, and foundation-friendly.
Ingredients & Safety
What is K8-Rejuvenate™ and how does it work?
K8-Rejuvenate™ is our proprietary complex of 8 clinically backed actives — including niacinamide, snail mucin, peptides, Centella, vitamin C, alpha-arbutin, licorice root, and maltobionic acid — designed to brighten, smooth, hydrate, and visibly improve tone and texture.
What are the main ingredients in JiYu products?
Niacinamide, Snail Mucin, Peptide Complex, Centella Asiatica, Vitamin C (3-O-ethyl ascorbic acid), Alpha-Arbutin, Licorice Root Extract, Maltobionic Acid, Hyaluronic Acid, and soothing humectants.
Are the ingredients really sourced from Korea?
Yes — our ingredients and manufacturing are proudly Korean.
Are JiYu products cruelty-free or vegan?
We are cruelty-free. Some formulas contain snail mucin, so not all products are vegan.
Do JiYu products contain parabens, sulfates, or alcohol?
Our formulas are free from parabens, sulfates, and phthalates. We do not use drying alcohols.
Can I see the full ingredient list?
Yes — each product page includes the complete INCI list under Ingredients and a link to see the full ingredient list.
Shipping & Subscriptions
How long does shipping take?
Standard U.S. shipping typically arrives in 3-7 business days. You’ll receive tracking as soon as your order ships.
Do you offer international shipping?
We currently ship within the United States, and plan to expand internationally soon. Shipping rates and estimated delivery times will be calculated at checkout based on your location.
Can I track my order?
Yes — your tracking link is emailed as soon as the order leaves our warehouse.
How does the subscription work?
Choose your cadence (every 30, 60, or 90 days) and save automatically. You’re in control — update anytime from your account.
Can I change my delivery frequency (30, 60, or 90 days)?
Yes — adjust your schedule in one click from your account portal.
How do I skip, pause, or cancel my subscription?
You can skip, pause, or cancel anytime from your account. No contracts, no hassle.
Will I be reminded before my next shipment?
Yes — we’ll email you ahead of time so you can make changes if needed.
What should I do if my package is missing or damaged?
Reach out to us with your order number and photos (if damaged). We’ll make it right.
Returns & Guarantee
Do you offer a money-back guarantee?
Yes — try it risk-free for 90 days. If you’re not in love, we’ll refund you.
How do I return or exchange a product?
Contact us within 90 days with your order number. We’ll share simple return instructions.
What if I’m not satisfied with my order?
Email us and we’ll help with a refund, replacement, or recommendations.
How long does it take to process a refund?
Once your return is received and inspected, refunds typically post within 3-10 business days depending on your bank.
Do you accept returns on used or opened items?
Yes — our 90-day guarantee applies even if you’ve opened and tried the product.
Other
How can I contact JiYu customer support?
Email [email protected] (or use the contact form on our site). We usually respond within 1-2 business days.
Where can I find verified reviews?
On each product page — look for the Verified Customer badge.
Do you offer gift cards or discounts?
We run limited promotions throughout the year. Join our newsletter for first access and exclusive offers.
How can I collaborate with JiYu?
We’d love to hear from you — email [email protected] with links and details.
Where can I follow JiYu on social media?
Find us on Instagram, TikTok, and Facebook @jiyuskin.
Target Every Skin Concern
Fade spots, smooth fine lines, and restore deep hydration with our most powerful formulas.
Follow Us on Social
Get skincare tips, behind-the-scenes, and first access to new drops.